Solartive

Privacy policy

At Solartive Techno Industries Pvt Ltd., accessible from Solartive.in, one of our main priorities is the privacy of our visitors. This document describes the types of information that we collect, store, and use for various purposes.

This policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share with and/or collect from Solartive. This policy is not applicable to any information collected offline or via channels other than this website.

Information we collect

The personal information that you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the point at which we ask you to provide your personal information. When you make inquiries as a part of the buying and selling process, we collect personal information such as your name, address, and email ID.

If you contact us directly, we may receive additional information about you, such as your company name, company address, the information about your requirements and/or attachments you may send us, and any other information you may choose to provide. With your prior consent, we may send you emails about our new products, services, and other updates.

Consent

By using the site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your respective state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. 

When you provide us with your personal information to complete a transaction, verify your credit/debit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our policy for collecting the data and using it for that specific reason only. If we ask for your personal information for secondary reasons, such as promotional campaigns, we will either ask you directly for your consent or provide you with an opportunity to reject it.

How do I withdraw my Consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you regarding the continued collection, use, or disclosure of your information, by contacting us @ info@solartive.in, or mailing us at Solartive Techno Industries Pvt Ltd., 108, IHDP Business Park Sector 127, Noida – 201301.

How We Process Your Information

We use the information we collect in various ways, including:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Solartive follows a standard procedure for using log files. These files log visitors when they visit websites. The information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Solartive uses “cookies.” These cookies are used to save information such as visitors’ preferences and the pages on the website that they accessed or visited. The information is used to optimize the online experience by customizing our web page content based on the visitors’ browser type and/or other information.

Partners’ or Third-Party Privacy Policies

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide them for your purchase-related transactions.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you’re located in France and your transaction is processed by a payment gateway located in India, then your personal information used in completing that transaction may be subject to disclosure under Indian legislation.

Once you leave our website or are redirected to a third-party website or application, you’re no longer governed by our Privacy Policy or Terms of Service.

Note that Solartive has no access to or control over these cookies that are used by third-party advertisers.

You can choose to disable cookies through your individual browser options. For more detailed information about cookie management with specific web browsers, you may visit the browsers’ respective websites.

Data Protection Rights

To safeguard your personal information, we adopt the industry standard to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit/debit card information, your information will be kept secured using SSL (secure socket layer) technology. We take all necessary measures to keep your data safe.  

Policy Updates

We reserve the complete right to change or modify our privacy policy at any time without prior notice. The changes will be reflected on our privacy page, so do review this page regularly. If we revise this policy, we will notify you accordingly. To know about the information that we collect, and process and under what circumstances, we use and/or disclose this information to our channel partners for advertisement and promotions purposes, you may find above mentioned details here. In the future, if we merge with or acquire another company, your information may be transferred to the new owners so that we can continue providing our services.  

Queries and Contact Information

If you want to access, correct, amend or delete any of your personal information, please register a request, or contact us at info@solartive.in or mail us at Solartive Techno Industries Pvt Ltd., 108, IHDP Business Park, Sector 127, Noida – 201304, U.P.

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